MedHaul

Safe, Reliable, & Efficient

MedHaul connects healthcare organizations to high-quality non-emergency medical transportation (NEMT) providers, focusing on the specific needs of patients with chronic conditions, such as those undergoing cancer care.

MedHaul’s services help sustain improvements in cancer care outcomes by minimizing transportation barriers, a known contributor to missed treatments, delayed care, and increased hospitalizations, thereby reducing disparities in access to timely, life-saving cancer treatment.

How MedHaul Works for Cancer Care Patients

1. Book a Ride
   Input your patient’s needs into the MedHaul platform.

2. Automatic Transportation Provider Matching
   Our technology platform screens the transportation requirements of each patient, automatically matching them with a driver who is available and capable of meeting their needs.

3. Patient Satisfaction Surveys
   MedHaul requests and collects rider satisfaction data to constantly improve the patient experience.

   • Fewer missed appointments
   • Avoiding unnecessary hospital costs
   • Improving patient care quality

Our technology streamlines the transportation process, offering healthcare providers a single platform to schedule and track rides, ensuring reliable access for patients receiving life-saving preventions like screenings and treatments like chemotherapy or radiation for same-day medical transportation requests or requests scheduled days, weeks, or months in advance.

Delays in medical treatment can lead to the progression of cancer and worse health outcomes while placing excessive strain on healthcare resources. Key issues that can be positively addressed through the use of an efficient NEMT service, such as MedHaul, include:

• Improving patient care quality
• Increasing patient satisfaction
• Strengthening post-acute care management by the healthcare industry due to missed appointments.

Impact of Transportation on Patient Health

With MedHaul, Healthcare Organizations see:

• Fewer delayed or missed medical appointments
• Less interrupted delivery of care
• Better ability to comply with prescribed health management plans
• Ease of adhering to scheduled follow-up appointments
• Reduced use of emergency department care

Patient Satisfaction with MedHaul

4.9 rating out of 5
Patients often view the transportation offering as an extension of their clinical care.

Results Seen with MedHaul

• More patients made it to their appointments on time: 92%

MedHaul is the first and only CancerX Moonshot member solution dedicated to breaking down transportation barriers for oncology patients.

Huge decrease in ride booking time

Patients undergoing cancer-related treatments often have unique transportation needs, such as traveling with medical equipment or requiring stretcher transport. MedHaul offers a variety of vehicle types to meet these requirements, ensuring safe and comfortable transport for all patients.

Available Accommodations for Every Rider

• Ambulatory: For individuals who are able to walk and do not need equipment to travel.

• Ambulatory Assist: For individuals who need help getting out of their home, into the vehicle, and inside the building for their scheduled appointment.

• Wheelchair Accessible Vehicles: Vehicles with either a lift or ramp for individuals that use wheelchairs including:

  • Standard wheelchairs
  • Motorized wheelchairs
  • Bariatric patients
  • Wheelchairs wider than standard width

• Traveling with infants/children

• Traveling with a companion/caregiver

• Stretcher Transportation: Safely transport bed-bound individuals who need stretcher transportation services.

MedHaul is proud to be the first in our space to become a Certified B Corporation as it reflects our commitment to the highest standards of social and environmental performance, public transparency, and legal accountability to balance profit and purpose. Adhering to B Corp standards means we work together with our clients and partners to make a difference in the communities we serve.