# About Us

What started as a solution for one family has become a platform supporting thousands.

### Faced with a broken system, Erica set out to fix it.

Today, MedHaul provides safe, scalable, and compassionate transportation for the patients and communities most often overlooked. We work with hospitals, research institutions, and pharmaceutical companies to ensure transportation is never a barrier to care.

Whether you’re a patient who needs a ride, a provider trying to reduce missed appointments, or a driver who wants to make a difference, MedHaul is here to help.

## Mission

We’re here to make healthcare more accessible, starting with transportation.

MedHaul was built to ensure that no one misses care because they can’t get there. We focus on serving patients who are often overlooked, working with partners across healthcare to provide safe, reliable rides that meet each patient’s needs.

## Our Values

### Honoring the humanity in every interaction

We treat patients, partners, and team members with empathy, respect, and understanding because every journey begins with care.

### Championing accessibility

We work to eliminate barriers so that safe, inclusive, and reliable transportation is accessible to everyone, regardless of their background or circumstances.

### Delivering with intention

We are deeply committed to results that matter. With focus, grit, and purpose, we ensure our efforts lead to measurable improvements in patient outcomes and healthcare access.

### Innovating for impact

We challenge outdated systems with creative solutions that improve lives. Our focus is on continuous improvement in how care is accessed and delivered, especially for the most vulnerable.

### Acting with integrity

We uphold our values at all times, not just when it’s convenient or visible. Our choices reflect a deep responsibility to our mission and community.

## Built on Trust & Accountability

At MedHaul, our values are more than statements—they are commitments we hold ourselves accountable to every day.

Our completion of a SOC 2® Type I Security examination reflects the rigor with which we design and operate our platform to protect healthcare and transportation data.

[Learn More](https://gomedhaul.com/media/building-trust-at-the-core-of-healthcare-transportation-medhaul-completes-soc-2-examination#entry:6035@1:url)

Becoming a Certified B Corporation aligns with how we approach healthcare transportation— prioritizing accountability, transparency, and responsibility to the communities we serve.

[Learn More](https://gomedhaul.com/media/building-trust-at-the-core-of-healthcare-transportation-medhaul-completes-soc-2-examination)